tl;dr

👩‍💻 You’ll be the first support hire at Jitter, helping users succeed, building a world-class customer experience, and shaping how we support our community as we grow

💰 55-70k€* + Stock Options / BSPCE

📍 Based in Paris: we work mostly from the office, but are open to remote within Europe for exceptional candidates

🇬🇧 We’re an international team and work in English

*We can go higher for outstanding profiles and adjust for the cost of living

💫 Who we are

Jitter is a fast, simple, and collaborative motion design tool for the web. We help designers create beautiful animations for videos, social media, apps, and websites — and collaborate easily with teammates, clients, and stakeholders. Think “Figma for motion design.”

Jitter is already a leading design tool: we serve more than 100k users monthly, the community awarded us a Design tool of the Year award on Product Hunt, and our Figma plugin has more than 300k installs – making it the biggest standalone animation tool on Figma Community.

We’re a small, ambitious team from Apple, GoPro, Google, Pitch, and YC. We’re growing fast and scaling to empower more designers with the animation tool they’ve been dreaming of.

<aside> ✨ Our mission. Make motion design accessible to all designers.

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<aside> 🔭 Our ambition. Become the leading platform to create animated content.

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🎯 Your mission

As the first Product Support Specialist at Jitter, your mission is to empower our users to succeed, and help us scale support as we grow. You will:

This is a hands-on, high-impact role with real ownership and room to grow.